Terms of service

General Terms and Conditions

1. scope of application

Veto Nails GmbH delivers exclusively to trained, commercial nail stylists. These General Terms and Conditions of Sale apply only to merchants, entrepreneurs, legal entities under public law or special funds under public law in the sense of § 310 Abs. 1 BGB.

For the business relationship between Veto Nails GmbH and the customer (hereinafter referred to as "Customer"), the following General Terms and Conditions of Business shall apply exclusively in the version valid at the time of the order. Deviating terms and conditions of the Customer are not accepted unless Veto Nails GmbH expressly agrees to their validity in writing. The customer is a trader / entrepreneur, i.e., natural or legal person or partnership with legal capacity, who acts in the exercise of his commercial or independent professional activity when concluding the contract.

These General Terms and Conditions also apply to all future transactions between Veto Nails GmbH and the customer.

Changes, additions and other special agreements must be made in writing to be effective. This also applies to the cancellation of this written form requirement.

2 Conclusion of Contract

The sales contract is concluded with Veto Nails GmbH. By placing the products in the Veto Nails online store we make a non-binding offer to conclude a contract for these articles. Offers of Veto Nails GmbH are non-binding and can be changed by Veto Nails GmbH without prior notice. Veto Nails GmbH can accept orders of the customer within a period of two weeks after receipt. The acceptance of an order is only binding for Veto Nails GmbH if it is confirmed in text form (including e-mail) or by sending the goods.

The contract is also concluded by clicking the order button in the online store to accept the offer for the goods contained in the shopping cart. Immediately after sending the order you will receive another confirmation by e-mail.

All statements made by Veto Nails GmbH regarding the characteristics of the goods in advertisements, brochures or other documents are only non-binding information and are not part of the agreed quality, unless they are expressly included as information regarding the quality in a binding offer or order confirmation by Veto Nails GmbH. Guarantees, especially guarantees of quality, are only binding for Veto Nails GmbH to the extent they are included in a binding offer or an order confirmation of Veto Nails GmbH, are explicitly designated as "guarantee" or "guarantee of quality" and explicitly define the resulting obligations for Veto Nails GmbH.

3. prices and shipping costs

Unless otherwise agreed in writing, the prices stated in our price lists and in the online store are EXW (Incoterm) our logistics center Hans Hummels Verpackungslogistik GmbH, 46395 Bocholt, plus the applicable VAT and plus packaging. For shipment of goods by Veto Nails GmbH within Germany we charge the following shipping costs for packaging, freight and insurance: for a net order value of less than 100,- € - 6,90 € (GLS) / 7,90 € (DHL), from 100,- € net order value we do not charge shipping costs. For shipping to other EU countries by Veto Nails GmbH we charge 3.00 € for packaging and the freight and insurance costs incurred by the respective carrier in accordance with their current price lists, unless otherwise stated here. For shipping abroad by Veto Nails GmbH we charge the prices listed HERE.

4. payment

Basically our invoices are due immediately, without deduction. In our store you can use the following payment methods: Credit Card - Your credit card will be charged upon completion of your order. Paypal - You pay the invoice amount via the online provider Paypal. You must be registered there or register first. You will receive further instructions during the ordering process. Only by separate agreement: Direct debit - in the direct debit procedure, the claim is collected by us on the basis of a SEPA direct debit mandate presented by you, whereby you agree to facilitate the processing, the reduction of the basic 14-day period for information before collection of a due payment, to a maximum of 1 day.

5. reservation of proprietary rights

The goods remain our property until full payment.

6. delivery

We deliver only by mail order. A self-collection of the goods is unfortunately not possible. We do not deliver to packing stations. We deliver in principle from our logistics center Bocholt (EXW Incoterm), unless otherwise expressly agreed. The delivery by Veto Nails GmbH requires the timely and proper fulfillment of the customer's obligations. All stated delivery periods and delivery dates are non-binding. If Veto Nails is responsible for exceeding a non-binding delivery date by more than 4 weeks, the customer can put Veto Nails GmbH in default of delivery by written request. Partial deliveries are allowed as long as the customer does not incur additional costs.

7. compliance with regulations

The Customer shall comply with all relevant statutory regulations, regulatory requirements, court decisions and official orders, including the relevant export control, export and import regulations. The customer shall obtain in a timely manner all necessary permits, authorizations and licenses, in particular those required for the import, export, resale or use of the goods. In case of a violation of the above obligations, the customer shall indemnify VETO NAILS GmbH from any claims of third parties.

VETO NAILS GmbH is entitled to withhold the delivery from the customer if there is a reasonable suspicion that the customer would violate the aforementioned compliance obligation or if not all necessary permits, authorizations or licenses are available and VETO NAILS GmbH is not responsible for this.

8. customer service

You can reach our customer service for questions, complaints and objections Mo-Fr 10:00-15:00 under the telephone number +49- (0) 170 961 5922.

9 Warranty for material defects, guarantee

The prerequisite for the customer's right to claim for defects is the customer's proper fulfillment of all inspection and complaint obligations according to § 377 HGB (German Commercial Code). Notices of defects have to be given immediately and in writing under specific indication of the defect. Recognizable defects have to be notified to VETO NAILS GmbH within one week after delivery at the latest, hidden defects within one week after their discovery at the latest. Claims because of late notified defects are excluded. The acceptance of the goods may not be refused because of insignificant defects. The costs of the examination of the goods shall be borne by the customer. Defective goods are to be made available to VETO NAILS GmbH for inspection upon request.

The limitation period for defect rights is one year from delivery of the goods. However, this limitation does not apply if (a) a defect has been fraudulently concealed or (b) a guarantee for the quality of the goods has been assumed (in this respect, the liability regulation or limitation period resulting from the guarantee applies, if applicable). In case of claims for damages this limitation furthermore does not apply in the following cases: (a) injury of life, body or health, (b) intent and (c) gross negligence of organs or executives of VETO NAILS GmbH.

In case of defects of the goods, VETO NAILS GmbH may, at its own discretion, render subsequent performance by remedying the defect (rectification) or by delivering a defect-free item (replacement). The supplementary performance is carried out without recognition of a legal obligation. In the case of rectification, the remaining part of the original limitation period shall begin to run when the rectified goods are returned. The same applies in the case of replacement delivery.

Place of performance of the subsequent performance is at VETO NAILS GmbH (logistics center). Claims of the customer because of the expenses necessary for the purpose of the subsequent performance, in particular transport, travel, labor and material costs are excluded, as far as the expenses are increased by subsequent transfer of the goods to another place than the originally agreed place of delivery. VETO NAILS GmbH is entitled to charge such additional costs to the customer.

In case of final failure of the supplementary performance, the customer is entitled to withdraw from the respective order. The right to reduce the purchase price is excluded.

The customer bears the reasonable costs of an unjustified assertion of defect rights. The same applies if VETO NAILS GmbH falsely grants defect rights without being obliged to do so.

Further claims for defects, no matter what kind, are excluded subject to possible claims for damages.

Veto Nails GmbH is not liable for defects of the delivered goods caused by the fact that the goods have been handled improperly or have been modified in a way not approved by Veto Nails GmbH.

10. brand names and trademarks

Our product names and the brand names assigned to our products may only be used with our prior written consent. Our products may only be sold or used in their original packaging. They may neither be repackaged nor filled or decanted. The resale of products that are not expressly marked as articles for sale requires our consent. A sale abroad requires our consent.

11. contract text storage

We store the contract text and send you the order data and our GTC link by e-mail. You can also view and download the GTC at any time here on this page. You can view your past orders in our customer login.

12. contract language

The language available for the conclusion of the contract is German.

13. applicable law

Contracts between Veto Nails GmbH and the customer are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.
The place of jurisdiction for all disputes arising from contractual relationships between Veto Nails GmbH and the customer is agreed to be the registered office of Veto Nails GmbH (Düsseldorf).

14. online dispute resolution platform of the European Commission

The European Commission provides a platform for online dispute resolution under the following link http://ec.europa.eu/consumers/odr/. According to § 36 Abs. 1, Nr. 1 Verbraucherstreitbeilegungsgesetz (VSBG) we point out that Veto Nails UG is neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.

15. partial invalidity

Should one of the above conditions be invalid, the validity of the remaining provisions shall not be affected.

Status March 2021